Your team knows how to guide customers through the product. Barkan brings that guidance into each account, helps customers finish the next step, and brings your team in when a person is needed.
Audience
1,284 subscribersThree moments your calendar cannot cover.
The first meeting matters. So do the moments after it, when a customer opens the product and needs to make progress before the next meeting.
Barkan greets the customer in their own account, starts with what their company came to do, and points to the controls they can use right now.
They ask a question on the page where they got stuck. Barkan answers from your product knowledge, shows the next step, and stays while they try it.
When a guide cannot resolve the issue, the customer can reach your team with their question and page context attached instead of starting over.
It runs on top of the product you already shipped. No flows to draw, no selectors to pin, nothing to rebuild after your next release.
One line in your product and it is live. It shows up only on the pages you allow, and nowhere else.
Connect the docs you already have, or your codebase so Barkan documents the product itself. That is what it answers from when a new user interrupts the tour.
“Walk them through creating their first project, then show where to invite a teammate.” That is a whole tour. Add one call at signup and each company gets one of its own.
Per tour: who was offered it, who started, who finished. The questions your docs couldn't answer are your next tour.
“The best onboarding was always a person walking you through your own account. It never scaled past the biggest customers. Now it does.”
Gabriel Lancelot
Co-founder, Barkan

Start free. Grow with every completed onboarding.
Try Barkan free for 7 days. Your selected plan's onboarding and conversation allowances apply.
For early SaaS teams and client projects.
$149 billed monthly
Start free trialFor scale-ups that want deeper adoption.
$499 billed monthly
Start free trialFor teams with a volume commitment and dedicated needs.
Annual contract, from about $1,500/mo
Talk to usNo per-seat pricing. Invite your whole team.