Three moments a changelog never survives.
The post goes out, the feature sits there, and the people it was built for never find it. A tour lives in the product instead, and keeps working long after the announcement scrolls away.
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Ship day
The announcement lands in an inbox
Write the tour in a sentence when you ship it. The next person to open that page hears what changed, sees it pointed out on their own screen, and tries it before they move on.
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The week after
Usage does not move
Barkan offers the tour where the feature lives, to the people who were going to walk past it, instead of hoping they read the email.
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A month later
Everyone who arrived after the launch
A launch tour does not expire with the news cycle. New signups still get shown what you shipped, in the order it makes sense to them.
It runs on top of the product you already shipped. No flows to draw, no selectors to pin, nothing to rebuild after your next release.
“The best onboarding was always a person walking you through your own account. It never scaled past the biggest customers. Now it does.”
Gabriel Lancelot
Co-founder, Barkan
You pay when they finish. Not when they sign up.
An onboarding someone abandons costs you nothing. No seats, no monthly-active-user tiers, no contract. Every site starts with $25 in credits and no card, which is your first 16 onboardings.
Pay as you go
No contract. You pay for what Barkan actually finishes for your users.
- $1.50per completed onboardinga guided tour finished; abandoned ones are free
- $0.60per successful conversationa 15-minute session
Enterprise
For products with real traffic, and teams that need SSO, an SLA and someone to call.
annual contract
Talk to usNo per-seat pricing. No per-user pricing. Invite your whole team.